We want to make sure you always have exactly what you want. If you decide a product you ordered isn't what you need and you haven't opened it, we'll give you a refund, a replacement, or in-store credit for a future purchase. To process the return, contact our Customer Service team at [email protected] or call us directly. Please provide us with your name, the order number, the reason for returning the product, and if you prefer a replacement item or an in-store credit within 7 days upon receipt of your order. Any other orders overdue this deadlines, clik2buy.com may not assume the responsibility of your order.
The following items are non-returnable and we offer no refunds:
Final Sale items
Softwares & Games
Case Packs/Bulk Items: We will not accept partial case packs. You must return the product in the original shipping pack, with all Individual items unopened.
Other select items, as noted on the product description page
We strive to always ship your order out within 24-48 hours, usually much quicker. Our customers are constantly shocked by how fast we ship orders out. We understand that you want your products as fast as humanly possible. You will get an email from us when your order ships.
For Express Delivery we use popular courier: DHL, FedEx, Aramex or Speedex. For standard delivery your order will be shipped via Post office.
Express Shipping (1-3 Business Days):
This shipment method only takes 1 - 3 business days in most cases . This service is quick & we have found that it is very reliable. A large percentage of the orders get there within 2 days! We even ship these out on Saturdays. We really have done everything possible to get your order to you as fast as we can.w
International Shipping: We have worked hard to find the best possible international shipping methods! Our goal has always been to make it easy for people outside of the UAE to order from us. We get many e-mails from customers who appreciate our fast and reliable international shipping. We have found the best possible shipping methods for you. The options on our site enable you to pick whether the local mail service or a courier service is best for you.
Economy International Shipping (8 - 20 Business Days): This service is very popular for our smaller, lighter packages. Your order will be delivered by your local post office and will take about 8 to 20 business days to arrive at your customs agency. This method is reliable. If you prefer to have your package delivered by your local mail service, this is the option for you. Tracking numbers are NOT available to customers for most packages that are sent with this shipping method.
Express International Shipping (1 - 4 Business Days): Priority shipping is an exciting new shipping method for our international customers! Shipping times are incredibly fast, with most orders delivered within one to four business days! Make sure to choose this option if you want super fast delivery! Look for this option under the Shipping Options on the Cart page. Tracking numbers are available with this mode of shipping